Question 1

How do I book a bike?

Accepted Answer

Choose your bike, select dates, fill in your details, and confirm. No account needed — you'll receive an email confirmation instantly.

Question 2

What documents do I need?

Accepted Answer

A valid ID and credit card for the security deposit. No license required for e-bikes.

Question 3

Can I cancel my booking?

Accepted Answer

Free cancellation up to 48 hours before rental start. After that, a 50% fee may apply.

Question 4

Are helmets included?

Accepted Answer

Yes! Quality helmets are included with every rental at no extra charge.

Question 5

Where is your shop?

Accepted Answer

Via Battello 14, 23900 Lecco — on the lakefront, easy to reach from the train station.

Question 6

Do you offer delivery?

Accepted Answer

Yes, we deliver to hotels in Lecco and surrounding areas for a small fee.

FAQ